-What is your return policy?
Customer's satisfaction is our #1 priority! If you are not satisfied with your purchase, please contact us at firstname.lastname@example.org within 7 days after item is received. We accept returns. At this time we do not offer exchanges.
1. Please email us no later than 7 days after item is received. Please include the name, email on the order or your order number. Don't stress if we don't get back right away! Responses can take up to 48 hours (this won't affect returning, exchanging or refunds).
2. Item is in ORIGINAL condition. Items must be able to be resold, therefore makeup on clothing from trying it on, odors (including perfume, cigarettes, animals, etc.) cannot be accepted and will be returned to sender.
3. EXCEPTIONS/FINAL SALE -
- SWIMWEAR/LINGERIE ITEMS CANNOT BE RETURNED OR EXCHANGED DUE TO SANITARY STANDARDS.
- Clearance items
4. At this time we do not offer refunds on shipping costs. If an error was made on our end, you are NOT responsible for any shipping charges. If you changed your mind on the item, we cannot refund initial or return shipping charges.